Frequently Asked Questions
What type of cleaning products do you use?
Being a father my interests are to provide you with a cleaning process that is safe for all members of your family. Carpet Upholstery Care use non-toxic, detergent-free cleaning solutions. These products are very effective and safe. They are completely safe for children, pets and the environment.
What kind of equipment do you use?
Whether we are cleaning your carpets, upholstery or mattress our equipment is top of the range. We use portable carpet upholstery cleaning systems, combines dual 3-stage vacuum power with a 150psi induction diaphragm pump and whisper quiet in-built silencer as our preferred type of equipment.
How long will my carpet take to dry?
Drying time will vary depending on numerous factors such as depth of pile, the amount of soiling, weather and temperature in the property. Normally your carpet/upholstery will by dry in 2 to 6 hours, but in some instances can take up to 12 hours.
How long will it take to clean my carpets upholstery?
Time of carpet upholstery cleaning process time will vary depending on numerous factors such as the amount of furniture to be moved, how soiled the carpet/upholstery is, and any necessary spot removal treatments. For that reason, we take as long as required to make sure your carpet, upholstery get their cleanest.
Do you guarantee your work?
We strongly believe in our service and we work hard to achieve best possible result on our every carpet upholstery cleaning job. Our equipment is unique, and our processes are unsurpassable.
That is why we offer 100% money-back guarantee on our every job. If you find our work unsatisfactory in any way, we will return to your house to clean your carpet or upholstery once more. If you still feel disappointed we will give you a full refund.
Are you insured?
Yes. Every professional business should have insurance to protect not only themselves but their clients as well. Carpet Upholstery Care carries a full business liability insurance policy.
Do you provide a receipt?
Yes, Carpet Upholstery Care do a lot of work where proof of clean is essential. Such as landlords, estate agents and business’s especially.